Contact us and reporting concerns

 

If you have any supply problems, please contact us. Contacting UCBCares® is simple. Anything you share will be treated confidentially.

Office

 

Come say hello at our office HQ.

 

UCB Pharma S.A.
Alée de la Recherche 60
1070 Bruxelles - Belgique

Phone

 

Mon-Fri from 8am to 5pm.

 

Charged Call
+32 2 559 92 00

Freephone
From Belgium: 0800 38008

Email

 

Our friendly team is here to help.

 

UCBCares.BE@ucb.com

UCBCares
UCBCares®

 

UCBCares® is a dedicated service providing support to patients and healthcare professionals throughout the treatment journey.

 

From the moment you contact UCBCares®, a member of our dedicated team will help you with the following:

 

  • Share guidance which can help you to better understand and manage your treatment
  • Answer your questions about UCB medicines 
  • Listen to and record any side effects or complaints you may have with your UCB medicine

Visit UCBCares®Send link

Report adverse events

 

If you wish to report an adverse event related to one of our products, please follow the current regulatory procedure in force in your country or contact us using the webform:

Report an adverse event